Freshsales (Freshworks) vs Pipedrive: pricing
Per-seat CRM pricing · snapshot captured June 2026
On the cheapest paid tier, Freshsales (Freshworks) has the lower entry cost ($11/seat vs $14/seat). Freshsales (Freshworks) uses per-user; free for up to 3 users; three paid tiers and Pipedrive uses per-user; five tiers; no free plan (14-day trial). Their most-popular tiers are $47/seat/mo (Pro) and $29/seat/mo (Advanced); at the most-popular tier, Pipedrive ($29/seat) is below Freshsales (Freshworks) ($47/seat). Only Freshsales (Freshworks) has a free tier. Snapshot June 2026 - vendors change pricing; verify on the vendor's pricing page before relying on these figures.
Data as of June 2026.
Freshsales (Freshworks) vs Pipedrive side by side
| Factor | Freshsales (Freshworks) | Pipedrive |
|---|---|---|
| Vendor | Freshworks | Pipedrive |
| Category | AI sales CRM | Sales-focused pipeline CRM |
| Pricing model | Per-user; free for up to 3 users; three paid tiers | Per-user; five tiers; no free plan (14-day trial) |
| Cheapest paid tier | $11/seat/mo | $14/seat/mo |
| Most-popular tier | Pro ($47/seat/mo) | Advanced ($29/seat/mo) |
| Free tier? | Yes | No |
| Free tier detail | Free forever for up to 3 users: contact, account and deal management with a built-in phone and chat. | No free plan. 14-day free trial of any tier, no card required. |
| Minimum seats | No minimum on paid plans beyond a single seat. | No minimum-seat requirement. |
| Billing | Monthly billing runs ~20-30% higher than annual. | Annual billing is materially cheaper than monthly across all tiers. |
| Best for | SMB sales teams that want built-in phone/email and AI (Freddy) at a moderate price. | Sales teams that want a clean, pipeline-first CRM that is fast to set up. |
Sources: Freshworks pricing · Pipedrive pricing.
Cheaper for small teams vs at the popular tier
Small / starting out: Freshsales (Freshworks) wins — it has a free tier. On the cheapest paid tier, Freshsales (Freshworks) has the lower entry cost ($11/seat vs $14/seat).
At the most-popular tier: at the most-popular tier, Pipedrive ($29/seat) is below Freshsales (Freshworks) ($47/seat). Remember per-seat list price is only part of the bill — check minimum seats (Freshsales: no minimum on paid plans beyond a single seat. Pipedrive: no minimum-seat requirement.) and add-ons before deciding.
Verdict
On the cheapest paid tier alone, Freshsales (Freshworks) has the lower entry cost ($11/seat vs $14/seat). But price isn't everything: Freshsales (Freshworks) (generous free tier for up to 3 users) versus Pipedrive (clean, pipeline-first ux that reps actually use). Read each full breakdown — Freshsales (Freshworks) and Pipedrive — and total your real seat count in the cost calculator.
Frequently asked questions
Is Freshsales (Freshworks) or Pipedrive cheaper?
On the cheapest paid tier, Freshsales (Freshworks) has the lower entry cost ($11/seat vs $14/seat). And at the most-popular tier, Pipedrive ($29/seat) is below Freshsales (Freshworks) ($47/seat). Beyond list price, watch the gotchas: Freshsales - big gap between growth ($11) and pro ($47); Pipedrive - no free plan. snapshot captured June 2026.
Freshsales (Freshworks) vs Pipedrive: which for a small team?
For a small team, favour whichever has a usable free tier and the lower entry price. Freshsales (Freshworks): Free forever for up to 3 users: contact, account and deal management with a built-in phone and chat. Pipedrive has no free tier. Also mind minimum seats: Freshsales - no minimum on paid plans beyond a single seat.
Freshsales (Freshworks) vs Pipedrive: what is the pricing model?
Freshsales (Freshworks): Per-user; free for up to 3 users; three paid tiers. Pipedrive: Per-user; five tiers; no free plan (14-day trial). Snapshot June 2026 - vendors change pricing; verify on the vendor's pricing page before relying on these figures.
Does Freshsales (Freshworks) or Pipedrive have a free plan?
Freshsales (Freshworks) has a free tier: Free forever for up to 3 users: contact, account and deal management with a built-in phone and chat. Pipedrive has no free tier (trial only).
More comparisons
Last updated: 2026-06-22