SugarCRM (Sugar Sell) vs Salesforce Sales Cloud: pricing
Per-seat CRM pricing · snapshot captured June 2026
On the cheapest paid tier, SugarCRM (Sugar Sell) has the lower entry cost ($19/seat vs $25/seat). SugarCRM (Sugar Sell) uses per-user; annual-only; high seat minimums on upper tiers and Salesforce Sales Cloud uses per-user; five editions; most billed annually. Their most-popular tiers are $59/seat/mo (Standard) and $175/seat/mo (Sales Cloud Enterprise); at the most-popular tier, SugarCRM (Sugar Sell) ($59/seat) is below Salesforce Sales Cloud ($175/seat). Only Salesforce Sales Cloud has a free tier. Snapshot June 2026 - vendors change pricing; verify on the vendor's pricing page before relying on these figures.
Data as of June 2026.
SugarCRM (Sugar Sell) vs Salesforce Sales Cloud side by side
| Factor | SugarCRM (Sugar Sell) | Salesforce Sales Cloud |
|---|---|---|
| Vendor | SugarCRM | Salesforce |
| Category | Mid-market / enterprise CRM | Enterprise CRM platform |
| Pricing model | Per-user; annual-only; high seat minimums on upper tiers | Per-user; five editions; most billed annually |
| Cheapest paid tier | $19/seat/mo | $25/seat/mo |
| Most-popular tier | Standard ($59/seat/mo) | Sales Cloud Enterprise ($175/seat/mo) |
| Free tier? | No | Yes |
| Free tier detail | No free plan; demo/trial only. | Free Suite: a free CRM for up to 2 users (sales, service, email marketing basics), no expiry if you log in within 60 days. |
| Minimum seats | 15-user minimum on Standard, Advanced and Premier (effective Sep 15, 2025) - a hard cost floor. Essentials is 3-9 users. | Starter Suite has no real minimum and offers monthly billing; higher editions are typically annual contracts. |
| Billing | All subscriptions bill annually upfront; no monthly option. | Starter Suite ($25) is the only edition with month-to-month billing; Pro/Enterprise/Unlimited are billed annually. A ~6% list increase landed on Enterprise/Unlimited in Aug 2025. |
| Best for | Mid-market sales orgs (15+ seats) wanting deep customization and AI without Salesforce-level cost. | Mid-market and enterprise teams needing deep customization, territory management and a huge app ecosystem. |
Sources: SugarCRM pricing · Salesforce pricing.
Cheaper for small teams vs at the popular tier
Small / starting out: Salesforce Sales Cloud wins — it has a free tier. On the cheapest paid tier, SugarCRM (Sugar Sell) has the lower entry cost ($19/seat vs $25/seat).
At the most-popular tier: at the most-popular tier, SugarCRM (Sugar Sell) ($59/seat) is below Salesforce Sales Cloud ($175/seat). Remember per-seat list price is only part of the bill — check minimum seats (SugarCRM: 15-user minimum on standard, advanced and premier (effective sep 15, 2025) - a hard cost floor. essentials is 3-9 users. Salesforce: starter suite has no real minimum and offers monthly billing; higher editions are typically annual contracts.) and add-ons before deciding.
Verdict
On the cheapest paid tier alone, SugarCRM (Sugar Sell) has the lower entry cost ($19/seat vs $25/seat). But price isn't everything: SugarCRM (Sugar Sell) (deep customization and on-prem option) versus Salesforce Sales Cloud (deepest customization and app ecosystem (appexchange)). Read each full breakdown — SugarCRM (Sugar Sell) and Salesforce Sales Cloud — and total your real seat count in the cost calculator.
Frequently asked questions
Is SugarCRM (Sugar Sell) or Salesforce Sales Cloud cheaper?
On the cheapest paid tier, SugarCRM (Sugar Sell) has the lower entry cost ($19/seat vs $25/seat). And at the most-popular tier, SugarCRM (Sugar Sell) ($59/seat) is below Salesforce Sales Cloud ($175/seat). Beyond list price, watch the gotchas: SugarCRM - 15-user minimum on most tiers creates a hard cost floor; Salesforce - per-seat list prices among the highest in the market. snapshot captured June 2026.
SugarCRM (Sugar Sell) vs Salesforce Sales Cloud: which for a small team?
For a small team, favour whichever has a usable free tier and the lower entry price. SugarCRM (Sugar Sell) has no free tier. Salesforce Sales Cloud: Free Suite: a free CRM for up to 2 users (sales, service, email marketing basics), no expiry if you log in within 60 days. Also mind minimum seats: SugarCRM - 15-user minimum on standard, advanced and premier (effective sep 15, 2025) - a hard cost floor. essentials is 3-9 users.
SugarCRM (Sugar Sell) vs Salesforce Sales Cloud: what is the pricing model?
SugarCRM (Sugar Sell): Per-user; annual-only; high seat minimums on upper tiers. Salesforce Sales Cloud: Per-user; five editions; most billed annually. Snapshot June 2026 - vendors change pricing; verify on the vendor's pricing page before relying on these figures.
Does SugarCRM (Sugar Sell) or Salesforce Sales Cloud have a free plan?
SugarCRM (Sugar Sell) has no free tier (trial only). Salesforce Sales Cloud has a free tier: Free Suite: a free CRM for up to 2 users (sales, service, email marketing basics), no expiry if you log in within 60 days.
More comparisons
Last updated: 2026-06-22